“You can't solve problems until you understand the other side."
- Jeffrey Manber
The Business Case
Nothing can destroy productivity faster than workplace conflict. Whether it simmers beneath the surface or becomes open warfare, conflict can paralyse your team, making it impossible to achieve your business objectives. Learning the mindset and skills to manage conflict constructively will have a positive impact on both staff engagement and productivity.
Managers will learn to identify conflict before it becomes a major issue then apply resolution techniques in order to resolve conflict in a proactive and collaborative manner.
This one day interactive workshop offers managers an insight into your preferred conflict management approach using self-evaluation activities then practice how best to respond to conflict in the workplace using both case study scenarios as well as personal workplace examples.
Who Will Benefit
Managers who want to build an open, honest and productive team culture.